Can't reach my Website or Control Panel

If your tying to reach your website or the control panel and it looks like your site is down and unable to access both then chances are your Internet IP got blocked by our Firewall.

Why did it get blocked? Most of the situations we see are from failed IMAP/POP email or Directadmin logins, leaving a web app running with the wrong credentials that retries will get you blocked! Our server checks for Brute Force attempts and repeatadly trying to login with wrong password looks like a brute force attack to the server.

How to Fix this?

Open a Support Ticket and give us your Internet IP, you can goto or type "what is my ip" in a Google search.

Was this answer helpful?

 Print this Article

Also Read

Getting Support

The easiest way to get support is to send us an email to support at bluebirdhosting dot ca and...

Powered by WHMCompleteSolution